What is Teladoc Chronic Care?

Livongo’s Chronic Care Management, provided by Teladoc Health, supports individuals in managing chronic conditions such as diabetes, hypertension, and prediabetes. The program aims to reduce healthcare costs by minimizing ER visits and addressing multiple conditions through a unified approach that includes lifestyle and behavioral drivers.

How it works:

Real-Time Monitoring: Connected devices like glucometers, scales, and blood pressure monitors provide instant feedback and personalized action plans.

Health Coaching: Receive ongoing support from health coaches who offer 24/7 remote monitoring and emergency outreach. Coaches analyze health metrics and personal factors to provide actionable feedback that encourages behavior change.

Holistic Care: The program simplifies self-management by addressing multiple conditions and providing tailored support based on individual needs and lifestyles.

Access to the Livongo Chronic Care Management program depends on your employer's contract specifics. If the program is enabled, you must still meet certain eligibility requirements to enroll.

Enrollment requirements for:

Diabetes Care: diagnosis of type 1 or type 2 diabetes;
Hypertension Care: high blood pressure;
Diabetes Prevention/Weight Management: no diabetes, no occurring pregnancy, meeting the BMI threshold.

Once registered, you will receive a welcome kit with the necessary devices and materials. Access the Livongo Chronic Care program through the HealthJoy home screen to start managing your condition effectively.

Please see your Benefits Wallet to check if you have access to Teladoc Chronic Care.