HealthJoy Member Services
Categories
- HealthJoy FAQ Quickly find answers to our members’ most frequently asked questions
- Educational Videos Watch our how-to videos to learn more about using the HealthJoy app
- Activation Looking for your account activation email? Click here to receive it
- Chats and Calls Knowledge Refer to the Chat & Call space for essential instructions on effectively assisting customers with healthcare and benefits inquiries via chat and call
- Internal Process Knowledge Base Access a comprehensive repository of information and guidelines for our HCCs on ticket processing and much more
- Group Knowledge Base It is a resource hub containing vital information about benefits and products available for our clients