How can I update my benefits?

❕Please remember that any changes to your plan must be made through your company's HR or benefits team. Enrollment in an alternative plan can only be processed by your company's HR department as well.

HealthJoy only stores the information provided by your employer.

If you notice any discrepancies in your plan benefits, you can submit feedback through your profile:

1. Select “Profile”
2. Tap “Feedback”
3. Submit your feedback under the category “Personal data and eligibility issues”.

Alternatively, you can chat with a concierge for assistance.

If you add a plan that isn't part of your employee benefits (such as a spouse's plan), it will be added to our concierge system so they can assist you with it. However, it won't be added to your benefits wallet, as these are specifically designed for employer offerings.