What if I lose my phone? Can someone access my employee benefits?

Absolutely not! We value your privacy and understand its significance. The security of your information relies on the precautions you take if your phone is lost.

We strongly advise you to protect your phone with secure password options, such as utilizing advanced security features like Touch ID or Face ID for accessing your account.

❕Avoid sharing your password with unauthorized individuals. You can activate a passcode or Face ID lock within the HealthJoy app.

Furthermore, accessing your account on the app necessitates a unique username and password for added security.

To use a biometric scanner to unlock the HealthJoy application take the following steps:

1. Select “Profile”
2. Tap “Settings”
3. Then select "Passcode Lock"
4. Activate "Biometric scanners"