Can another family member, including minors, use the healthcare concierge service?

Yes! HealthJoy is generally available for the whole family.

Parents with minors under 18 can add them to their account and make requests on their behalf. Dependents over 18 but under 26 and spouses are entitled to create a personal account.

❕Minors cannot have their own accounts nor use the service (especially medical consultations) without the account holder present.

Kindly note, certain limitations may apply based on how the program is set up by your employer.