Bill Review Services Available

• Quote benefits
• Educate members about insurance benefits, special benefits & lower cost for INN services
• Breakdown & investigate billing statements to ensure charges are accurate
• Breakdown & investigate EOB’s to determine accuracy of claims processing
• Resolve billing discrepancies
• Request coding & claim reviews with provider’s or Insurance
• Request 30-day holds on accounts
• Update Insurance Information & request claims submission
• Provide instructions for submitting claims; filing appeals; filing provider disputes
• Verify if financial assistance or payment plans are offered
• Complete requests for spouse or dependents with other insurance (family members must be listed in CRM, & member must submit a copy of the front and back of identification cards).