Any plan changes must go through your company’s HR or benefits team.
HealthJoy only houses the information provided by your employer. If you notice discrepancies in your plan benefits, submit feedback through your profile by selecting “Profile”
then tapping “Feedback”. Submit your feedback in the category “Personal data and eligibility issues”.
You may also chat with a concierge for assistance. Please note that plans not included in your employer's benefits package won't be added to your plan profile. However, our concierge will make every effort to assist you (some carriers are easier to work with than others).
We can provide help to you on a limited basis with any kind of health plan.
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